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Allklear Member Rewards Terms and Conditions

Welcome to join the Allklear Member Rewards Program! 

Application for Allklear member is restricted by the below terms and conditions. Please go through this T&C carefully. The terms and conditions will be accepted automatically once you registered as Allklear member

1. Membership

1.1 . Eligibility

  1. The Programme is open to individuals aged 18 or above. For the avoidance of doubt, the Programme is only open to individuals. There is no joining fee, but Allklear reserves the right to decline any application for membership in its sole discretion without giving any reasons, and such decision shall be final and conclusive.
  2. Membership of the Programme is non-sellable, non-transferable and non-exchangeable. Allklear reserves the right to terminate any Member’s membership in its sole discretion without giving reasons. Al-Futtaim may exercise this right. Termination of membership will mean revocation and forfeiture of any Cashbacks that the Member has accrued in addition to cessation of any other benefits offered under the Programme.
  3. For the avoidance of doubt, all benefits and privileges under the Klub will be valid till 31 Dec 2021.

1.2. Join Membership

  1. Register as member in Allklear Hong Kong Official Website (hk.allklear.com) and join Allklear Member Reward Program automatically.
  2. Customer must fill in full name, mobile number, emial address, birthday date to set up Allklear member. All registered information should be real, correct, complete, not misleading.
  3. Each mobile number can only be registered by one Member. Any duplicate registration of mobile number or multiple applications of the same Member will not be accepted. Mobile number submitted for registration must be authentic and valid; otherwise, Allklear shall have the right to suspend or terminate such membership and forfeit all Cashbacks of the Member without any prior notice. To the extent permitted by law, Allklear shall not be liable for any claim, demand, liability or action resulting from Members’ omission, neglect and/or failure to provide their updated information, or from the accuracy and completeness of those data and information.
  4. Member can log in to system via registered email address and customized password.

1.3. Cancel Membership

  1. Please email to info@allklear.com if you wish to cancel your member account. All remaining future dollar will be forfeited once member account has been cancelled. No return or refund will be allowed.
  2. Membership will be terminated once cancellation has been confirmed.



2. Future Dollar Reward Program

2.1. Future Dollar Earning

  1. For every eligible purchase, members will earn future dollar at the rate of 1% of the amount spent. Future dollars are denoted in the unit of HK$. Future dollar are earned based on net amount paid in a purchase, after deducting, including but not limited to, discounts,
  2. All eligible Future Dollar will be awarded and updated within 1 hour after purchase.
  3. In the event of a refund, the Future Dollar earned from the corresponding purchase shall be deducted from and updated in the Allklear Member account.
  4. Allklear reserves the right in its sole discretion to change the Future Dollar earning rate at any time without notice.

2.2. Future Dollar Validity

  1. The validity period of Future Dollar is 365 days from the day of eligible purchase.
  2. Member must use the Future Dollar on Allklear's official website within the validity period of the Future Dollar, and all Future Dollars that are not used after the expiration date will be automatically forfeited.

2.3. Future Dollar Redemption

  1. Allklear Future Dollar Reward Program is only applicable to Allklear Hong Kong official website (hk.allkllear.com).
  2. If members need to redeem Future Dollar, they can enter the Future Dollar gift card number in the Future Dollar column upon checkout.
  3. Future Dollar can be used together with discount code.
  4. If you choose to use Future Dollar for this transaction, the Future Dollar balance in your account will be prioritized for the order. If the balance is insufficient, the member can pay the balance by other payment methods (credit card and bank transfer).
  5. If the member does not log in to the account to complete the purchase process, the transaction is not eligible for the consumer cash rebate plan, and any Future Dollar cannot be repaid. 
  6. Future Dollar has no cash value and cannot be exchanged for cash. Future Dollar cannot be sold to other members and non-members.


3. Others

3.1. Personal Information

  1. The collection, use, transfer, processing, retention and maintenance of Member’s personal data is subject to the Allklear Customer Privacy Policy, which shall form part of the Terms and Conditions and is available at Privacy Policy. Members should carefully read the terms of the Allklear Customer Privacy Policy before providing personal data to Allklear. https://hk.allklear.com/policies/privacy-policy

3.2. Change of Program

  1. Members acknowledge that Allklear shall have the right at any time in its sole discretion, without prior notice or assigning any reason, to terminate, modify or suspend the operation of the Program or any aspect of the Program including but not limited to membership eligibility, Program rewards and benefits and Future Dollar earning rules.
  2. In case of dispute, Allklear reserves the right of final decision. Upon termination of the Program, all rights and privileges shall cease (including any unredeemed Future Dollar) and no claim or demand of whatsoever nature and howsoever arising shall be made or capable of being made by Members against Allklear in connection with termination of the Program.

3.3. General Terms

  1. This (including any other document referred to in the Terms and Conditions) is the entire agreement between Members and Allklear.